External Connector “Incompatible Database” error after an upgrade
You may get an “incompatible database” error when first logging into Sims locally (not through the TS shortcut) or a third party application after an upgrade – please run the SIMSApplicationsSetup.exe from the C:\Support folder to manually upgrade your workstation.
Alternately the current version of SIMSApplicationSetup.exe can be downloaded manually and run on the affected machine.
http://simsts.scomis.org/simsapps/current/simsapplicationsetup.zip
The AutoUpgrade utility attemps to upgrade the version of SIMS automatically however due to connection issues such as Anti-Virus, Firewalls and connection dropouts, it may need to be upgraded manually as above.