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How to change the status of a report to ‘Public’ or ‘Private’
The Summer 2022 Upgrade will bring functionality to change the status of a report. Go to Reports > Design Report > Open an Existing Report. After highlighting an existing report in any of the folders displayed in the Open panel, you can now right-click and select ‘Set As’ to change the visibility of the report…
Checking your SPF Record
When configuring an email application to use the Scomis/SWGfL Smart hosts, it is essential that you check that your Domain SPF Record allows Scomis to send email on behalf of your email domain. SPF, or Sender Protection Framework, as a system that prevents unauthorised computers from sending email from your internet domain name. This significantly…
How do I update Solus to reflect a change in support provider?
If you have changed support provider to Scomis, you will need to send an email to Education Software Solutions to ask for your Solus to be updated to reflect that Scomis are now your current support providers. This enabled Scomis to authorise upgrades and send out patches to you. Please email SIMSSupportPartners@educationsoftwaresolutions.co.uk. ESS will…
Excel not responding when running report
When a staff member is running a report in Excel they will occasionally get the following message when closing the print preview screen – This is being caused by a previous document wanting to be recovered. In order to resolve this issue you will need to locate “file manager” on your shortcuts within Hosted SIMS….
Importing a report into SIMS (RptDef)
The following FAQ demonstrates how to import a Report Definition File (.RptDef) into SIMS.net. If the file is ‘zipped’, download the zip file to a location of your choice or copy the folder and put it somewhere you can find, i.e. your Desktop. Right click on the zip folder and choose ‘Extract all‘ and choose…
How do we deal with re-sits?
This FAQ is no longer relevant. Reviewed 29/10/2015 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be the first to rate this post.