Unable to delete fully invoiced order in Local Payments School

Order shows as fully invoiced, not reconciled, but there is no option to cancel or delete.

This is due to the cheque processing area not being completed, to resolve use the following steps:-

1 – Cancel the cheque payment under Focus>Accounts Payable>Cheque Processing,

2 – Cancel the invoice under Focus>Accounts Payable>Invoice/Credit Note

This should then allow the order to be cancelled

 

kb23606

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Posted in FMS and tagged , , .