If you are working on the main admin PC in school and get the above message please check the service is running
- Go to Start | Run | then type services.msc and enter.
- Scroll down list to find Sims.net Document Server
- Double click to open and check the service is ‘started’
If you are on a workstation please check the main admin PC can run reports. If they are running on the server then on your workstation
- Go to Start | Control Panel – open ‘Windows Firewall’ and check that this is switched off.
- This should also be switched off on the server – please check in the same way that it is.