Claim Preparation – An error has occurred producing the output file.

When authorising and exporting claim and confirming printing was satisfactory the following error appears –

‘An error has occurred producing the output file. Contact ScoMIS.’

Check there is a sims\transfer\out folder

Check all .ini files in dtsapps or scamp are correctly pathed

Delete *.nsx files in dtsapps\clmsys

Exit the programme and open claim preparation to authorise and export.

Reviewed 2019-02-08