Exceptions report states there are missing marks from before the school became an academy but school is unable to find any missing marks. Go to Tools>Setups>CTF Change the export attendance dropdown option from Attendance Module to Attendance Summary The module option is used by some third party software kb19436
Is the ‘Print Report with Colour’ option ticked? Was the colour added retrospectively to the marksheet? Is the column marked read only or its associated result set locked? If so the marksheet will show the colour but it is not saved for reports. KB19315
This can be found under:- Tools>Setups>Behaviour Management>Detention Type Click New Complete the required fields then click the Setup Recurring Sessions button, enter required details and click on OK then Save KB19313
It is possible to edit the end date of the VAT period but not to produce the submittal until the date has gone. Therefore, in order to do the submittal today set the end date to yesterday. This can be done via Tools>Define VAT Periods KB18973
Ensure that a Headteacher is defined in Focus>School>School Details. The Headteacher is the top level in Line Management and completed by default by the software using the school details so if there is no Headteacher defined the rest is not available. KB18971
Linked Documents when opened show as code rather than text. Reset the user’s profile. KB18967
This is a file which Schoolcomms sometimes request from a school. It can be found using File Manager in:- F:\Public\SchoolComms\Schoolcomms\hosted username\ Take the most up to date log file (currently sclog-9.6K.log) KB18893
Unable to load a saved *.frs file back into Financial Reporting Suite due to the error:- “Selected file does not match the school database that is currently connected to FRS. Please log out of FRS and log back into the correct FMS database.” Check that an upgrade has not been applied since the file creation…
This is often manifested with a mismatch of supplier details showing on an invoice and/or it missing from manual reconciliation. Check Focus>Accounts Payable>Supplier – change the view to All and page down for any suppliers with a tick in the on hold column. Clues maybe a similar supplier name or if the school knows the supplier has changed…
When it comes to the differences in the count, Personnel actually mainly considers staff Employment Date, which is different to the Contract Dates. For a teacher to show in the Personnel browse they must have the ‘Teaching Staff’ option ticked in their staff record and their Employment Date must be on or before the current…
When using the Trial Balance software the fund shows as UNK in the File Header window. Please ensure that the ‘Choose Financial Year’ selector shows the current system year, not the year to which the data refers. If the correct financial year has been selected in the “Trial balance” software that matches the FMS file, please…
A journal in FMS moves money from one place to another so must be balanced before it can be posted. Make sure the debit and credit columns have the same total so that it is marked *Balanced* If there is an actual balance then the post box will not be available.
Cost Centre allocations can be entered either manually or imported from budget setting software. If the school uses a budget import facility it is important to check which years are required when importing and to choose appropriately; eg if importing for 2016 financial year only also choose 2017 if required. KB18629
The timetabling of the exam is done by the boards so should be included in the basedata. To find what the board has entered drill down in Focus>Basedata to the lowest level on the exam in question, right click and choose Properties If it is marked as ‘not timetabled’ the report will show TBA. Any queries should…
The user needs to have supervisor access rights. The next year needs to have been opened. The date needs to be after the last day of the financial year (31 March or 31 August) KB18527
In order to publish reports in SLG the required year needs to be present To add an academic year go to Tools>Lookups>Maintain Search for SLG Document Category and add a New Academic year in section 2 Values Click Save It will not be visible in SLG until everyone has logged out of Sims .net so…
When in Student Curriculum attempting to change membership dates an error appears End Date is not in an Eligible period – it does not matter which date is entered. Click on the ‘Relax’ option above the date bar which will allow date to be entered. kb18041
A budget appears in Focus>Budget Management>Cost Centre Allocation but there are no ledger codes so it is not possible to remove it Go to Tools>General Ledger Setup>C/Centre Ledger Links Click on the radio button for Hidden If there are any for the cost centre concerned then unhide all of them, save The budget should then show…
Firstly the user will need to be given permissions within System Manager to the Staff Performance (SP) groups. Secondly go to Tools>Staff>Staff Performance>Line Management structure Check the date and click Go Highlight name to change and either right click or click on Action, choose Replace, choose the name of the replacement, OK then Save Reviewed…
Insurance Premium Tax (IPT) is not the same as Value Added Tax (VAT) and therefore cannot be reclaimed as VAT. When processing invoices including IPT you will need to pay this tax along with the fee. Reviewed 14/05/2018 KB17874
Devon schools are able to claim for Admin and other support staff overtime, for this reason there are safeguards in place both to protect the Admin staff from any danger of impropriety as well as the public funds schools are spending. The person who enters the claims in the Claim Preparation software cannot be the…
In the fields section expand the +SEN option then choose the Special Needs sub report – this is at the bottom and not the same as the SEN Needs at the top. Once this is active the Start date and/or End dates may be chosen and used in the filter definitions. Reviewed – 19/03/2018
Support staff don’t normally appear under Focus>Person>Manage Classroom Staff If they do then it is likely that they have either been used for Cover or had a timetable in the past. It is not advisable to change the staff code as it affects the personnel record but schools can remove the assignability for the year…
Unfortunately, it is not possible to change the titles of column headings. Reviewed 24/5/2019
Pupils have joined the school since the tests so their results are not showing on the marksheets. They need to be entered in the same way they would have been at the time. Go to Tools>Performance>Assessment>Wizard Manager Choose the previous year’s wizard eg Key Stage 1 2015 click Next Use the browser to populate with…
This can be done within the Examinations software. Tools>School Setup>School Details Under EDI Directories browse to the network path required Save Reviewed 24/5/2019
Extra contact showing on data collection sheet but with no name just a comma and a telephone number. This may just be an extra line for the named contact in the line above. Check under Focus>Person>Contact to see if there are multiple telephone entries. Reviewed 14/05/2018 KB17491
BACS run is not appearing in the browse to add to the bank statement. Check the list of BACS runs – are there any with duplicate references with a Type of ‘R’? If so the school has used the recreate file button rather than manually re-input the data. To resolve:- Create a new BACS run…
Setup the Bank Account Go to Tools>General Ledger Setup>Tab 5 Ledger Codes (if you have not already defined your bank account then you should create one now) Enter the Account Name, Sort Code and Account Number details. Account Code – only numbers can be entered here and the field defaults to 0. You should accept…
FMS PROCESSES REQUIRED FOR CHANGING FROM CENTRAL TO LOCAL PAYMENTS Tools>General Ledger Setup>ledger codes Add bank acct (usually BK01) Add petty cash (usually PC02) Tools>Books> Cheque Books – add Order books – add LPS one Petty Cash books – add LPS one Tools>Non-Invoiced Income Parameters Change from Central to Local Tools>Define VAT Periods Set up…