Clearing locally cached internet browser files (WebClient)

After an update to the Scomis WebClient software it may be necessary to clear locally cached internet browser files which will remove any references to expired security certificates used on Scomis servers. When attempting to connect to WebClient a message from the web browser may be presented indicating that the server authentication certificate was unexpected,…

Changes to SWGfL Internet Filtering

Google and SWGfL Internet Filtering Changes Google searches utilise encryption technologies for added security and where this has previously been optional, it will be made mandatory by them in early February 2015. In order for the RM SafetyNet Filtering service to perform filtering on all Google searches (such as images), there is a need to…

How do I split Basedata to separate Certification elements into separate awards?

We have received many calls to the helpdesk regarding linking awards to courses in SIMS, where the Basedata Award imported into Examinations may contain more than one certification element. This can cause problems within Course Manager due to the fact you can only link one award to one course, so results for both certifications will…