Cleaning the Supportworks mailbox

Byemily.stone

At the end of each term we need to be cleaning out the Supportworks email mailboxes. Please follow through the following instructions to do so. Within Supportworks go to the ‘Archive’ folder. Check the dates of the emails and leave the last month’s until the figures have been given to SPO Individually go through the…

Adding a Hosted User to Supportworks/the Portal

ByMatthew.Evans

If a user from a Hosted Applications school wants access to the Portal or to be setup in Supportworks they will need to request that a member of staff from their School with System Manager rights in SIMS set them up as a user (they don’t need to be given any permissions) and requested as…