Issue: When Parents/Carers are logged into Options Online they are unable to tick the approval box.
Resolution: Within the Options Online plan definition you will need to make sure that the “School should approve student choices” tick box is completed. This will then make the Parent/Carer approval tick box live.
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Inviting Users Administrators can invite users to create accounts from the SIMS Product Admin website by selecting Manage Users > Invite new users. All new users accounts must link to a person in SIMS. You will need to select a source group, either Staff, Students or Parents. Staff will show individually, it will pull through the main…
This article details the four steps that are required to complete the on-boarding process for configuring SIMS Online Services. Step One – Requesting Joining the SIMS Online Services To request Parent App Lite please click here. You will be asked for the following information: The School’s Options contact School name School Post Code School LA…
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You or your users may experience an error logging in to Options Online for the first time that says ‘Sorry, but you are not authorised to view the requested content.’ This most likely due to a lack of permission to the Options module for the user account. By default, accounts that are created in the…
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