Order shows as fully invoiced, not reconciled, but there is no option to cancel or delete.
This is due to the cheque processing area not being completed, to resolve use the following steps:-
1 – Cancel the cheque payment under Focus>Accounts Payable>Cheque Processing,
2 – Cancel the invoice under Focus>Accounts Payable>Invoice/Credit Note
This should then allow the order to be cancelled
kb23606
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When CTF files are exported, an XML export file is created and stored in the CTF Export Directory that was specified when you configured the CTF defaults (via Tools | Setups | CTF). Each XML file will have an individual file name when viewed through Windows® Explorer. The first seven digits of the file name…
The user needs to have supervisor access rights. The next year needs to have been opened. The date needs to be after the last day of the financial year (31 March or 31 August) KB18527 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote…
Setting the FMS eAdvices email parameters
Routines | Pupil (or Student) | Bulk Delete Pupil Data Following the Sims Summer 2018 Upgrade to assist schools in being GDPR compliant, it is now possible for a school to bulk delete pupil/student data in line with the Schools own data retention policies. The following data areas can now be deleted: Alerts Attendance…
This is because the process has been interrupted.
Go to Focus>Non-Invoiced Income>Paying In Slips………….
This can only be done on a blank database ……………..