The two factor authentication will work normally in Sims Parent for new sign ins if the two factor authentication was enabled on the sign in account (eg, Google, Microsoft, Facebook). When signing in to Sims Parent on an unknown device you will be prompted to complete the two factor authentication.
For further information. please see the Capita Privacy statement: sims_parent_privacy_statement
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If there is a case of duplicate records and/or parent of leaver needs to be unprovisioned but cannot be found. Go to Routines>Active Directory Provisioning>Provision Users>Contacts / Parents>Remove Contacts Under the search button there is a tick box entitled ‘Contacts with no child’ Tick this tick box and then click search This will list all…
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