Once the result file has been imported, there are several ways to view the results.
Report for Statement of Results,
Report for Broadsheets (for Certifications only),
Report for Subject Grade Analysis,
Exporting the Examination Results into a CSV file.
Or you can view the results through Tools | External Results | Manual Entry
If you are having problems with the results file, check the Tools | External Results | Manual Entry route as this will give you any results for that pupil, without having to select the various parameters.