Trouble Accessing Training Environment

When using Microsoft Edge browser to access the Training and Support environment (https://train.scomis.org) we have seen the following behaviour:

Browse to https://train.scomis.org

Log in with user details, user is presented with the option for the Primary or Secondary Training Pools.

User clicks on one of the pools to launch a session but the following message is displayed:

If you receive this error, then please log out of the Horizon portal and close your browser session completely, then re-open the Edge browser and clear the cache (click here for details on how to do this). Browse back to https://train.scomis.org and login again and you will now be able to launch your required dataset.

Alternatively, you can launch the site in an “InPrivate” session  – see here for details.

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