My CTF will not export
If there is an error with the CTF look in the bottom left-hand side of the screen within the CTF window for a clue as to what the error is.
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Can I delete old CTF Files?
When CTF files are exported, an XML export file is created and stored in the CTF Export Directory that was specified when you configured the CTF defaults (via Tools | Setups | CTF). Each XML file will have an individual file name when viewed through Windows® Explorer. The first seven digits of the file name…
I want to select a pupil for a CTF but they are missing.
If pupils are not showing in the list to be included in the CTF please make sure the tick box that is located in tab 3 – ‘Students’ that is named ‘Include students already exported’ is ticked and then refresh. If the pupil/students are still missing from the list, check the view being used is correct. The choices…
I have created a CTF but I can’t find it to upload it to S2S
The Exception log (section 4) of the export process will show if SIMS .net has exported the CTF successfully. The key is to look at the Number of Students in File and compare this to the Number of Students Processed. If these match then the export has been successful and the CTF is ready to…
I have created my alternative destination but when I try to select I can’t find it.
When creating the CTF for an alternative destination that has already been created, choose the option from the ‘Destination LA/Other’ drop down list and not the ‘Destination School’ drop down list. If the new destination still doesn’t show, you will need to restart SIMS and it will pull through. Reviewed – 19/03/2018 How…
Destination school vanishes I create a CTF
When you have chosen the destination school from the drop down list when creating a CTF do not then put in a destination LA as well, as this will clear the school name that you have already entered. The same thing will happen the other way around, so if you have a destination LA do not…
Where do I send a CTF if I do not know where the pupil is going?
If you do not know the destination of a Leaver you will need to send the CTF to an alternative destination called unknown destination. This will appear within the destination school as the name “Unknown Destination”. If the unknown destination does not show then please follow these steps: – Go to: Tools/setups/CTF and click on the…