Basedata for a particular series consists of a set of linked files. The names of these files follow an agreed standard, with the first letter denoting what information the file contains. When basedata is first downloaded from the exam board the file will begin with a Z. Files starting with a Z are zipped files that combine all…
Please see the following document for advise on how to create a CTF for pupil including leavers: Creating a CTF for Pupils including Leavers Reviewed 19/03/2018
Please see the following document for advise on how to create a CTF for pupils in more than one year group: Creating a CTF for Pupils in More than One Year Group
Please see the following document for advice on how to create a user defined group: Creating a User Defined Group KB13332 – Running reports for user defined group KB23120 – Adding a user defined group to Discover KB19505 – Removing a student from a user defined group. Reviewed: 27/7/20
In order to create an Immediate task within SIMS you will need to do the following: 1. Go to Routines – Data Exchange – Manage Tasks 2. Click on Search and select Immediate Task 3. Once within the Immediate task you will need to alter the configuration. …
When trying to access the network drives (eg. F drive & G drive) I am being asked for a username and password. The main reason for the above issue occurring is that a windows network password has been changed or expired. In order to resolve this issue…
When working within the Hosted Application Service (Terminal Server) it is asking to install a tcalnk32.cab add-on in order to be able to print online statements from Lloydslink. Unfortunately due to restrictions within the Hosted Application Service (Terminal Server) it is not possible to do this so in order to print Lloydslink online bank statements you…
At the end of each term we need to be cleaning out the Supportworks email mailboxes. Please follow through the following instructions to do so. Within Supportworks go to the ‘Archive’ folder. Check the dates of the emails and leave the last month’s until the figures have been given to SPO Individually go through the…
Unable to access email links from DCC School Communications
NEW PROCEDURES IN PLACE Step 1: The ‘Accounts that have not backed up email’ is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘Backups. This will need to be done by the person that is on the early. The person that…
How do I print claim letters after I have created the claim? To print a claims letter after creating the claim you will need to go back into claims transfer. Once you are in claims transfer you will need to click on the Re-Process Extract button. This will open up a seperate window in which…
This error is caused when a Leaver does not have any ethnicity and/or language data recorded. The absence of this module appears to confuse the DfE validation rules.
Can i set a password on a spreadsheet?
Following the recent FMS upgrade schools are now required to enter a VAT registration number when entering a Petty Cash Expense.
How do I set Student/Pupil Teacher view as my default?