Windows 7 External Connector “Incompatible Database” error after an upgrade

The current auto upgrade application for the external connector was not designed to work on Windows 7 workstations.

Consequently you may get an “incompatible database” error when first logging into Sims locally (not through the TS shortcut) or a third party application after an upgrade – please run the SIMSApplicationsSetup.exe from the C:\Support folder to manually upgrade your workstation.

Alternately the current version of SIMSApplicationSetup.exe can be downloaded manually and run on the affected machine.

Scomis apologise for the inconvenience and are working on a more permanent solution.

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