When a school purchases SIMS Dinner Money they will need to request the Dinner Money License patch 12370. We will require a copy of the confirmation purchase order from Capita.
Hosted Schools – Send the email confirmation to Scomis also requesting the patch is applied to your hosted SIMS.
Non Hosted Schools – Send email confirmation to Scomis also requesting the patch is released via Solus 3.
The SIMS Dinner Money Setup guidance is below –
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Once a meal definition has been set up it cannot be amended. In order to make changes to the year groups you need to create a new meal defiition with all the year groups required. Go to Tools – Dinner Money – Pupil (or Staff) Meal Definition Search for the meal definition In the description…
A pupil is eligible for a free school meal on some days but not all days, unable to put in the charged meal details. This can be recorded as an Adhoc pupil meal via Focus>Dinner money>Adhoc Meals>Paid child meals, add the pupil name in the reason, this will provide a record of the meal for the student…
If you have System Manager access in SIMS you can assign extra permissions to users in your SIMS Database, this KB will show you how: Step 1 – Browse to Focus>System Manager>Manage Users in SIMS. Step 2 – Search for the user via the search tab at the top of the page. Step 3…
In Focus>Dinner Money>Banking Return, when running banking return a message appears that there is an unconfirmed payment. To locate the unconfirmed payments go via Focus>Dinner Money>Pupil Payments include leavers and search to see all pupils. Look at the list in cheque and cash amounts where any unconfirmed payments would appear. Find the unconfirmed payment and click save,…
This section works itself out and cannot be added to manually. To force an item (eg Edit Marks) go to Focus>Attendance>Edit Marks – then close it – a few times and then click the refresh button top right of the Favourite Panel and it will appear kb22125 How useful was this article? Click on a star…
Problem: Windows 10 fails to connect to Scomis Hosted Applications (SIMS) Error: RemoteApp Disconnected You may receive the above error on Windows 10 machines after the Creators edition update. Fix: An addition to the registry is required, you will need to run regedit from the search bar, from there you need to go through to…