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How to run a Sims.net patch from DB Upgrade.

ByVerity.Ridge

Important: Before any patch is run you MUST have full backup of both SIMS & FMS. Make sure all users are not using and are logged out of Sims or FMS. 1. Download and Save the Patch to your Desktop or C Drive – Do not save the patch to a Network Drive. 2. Unzip…

GDPR Information for Schools including Data Retention

ByViv

For further information on GDPR Regulation for schools, see the Scomis website Scomis Guidance on GDPR Or alternatively see the following sources for guidance : DfE Data Protection Toolkit Within this link : Information Record Management Society – School’s Toolkit the Document ‘Information Management Toolkit for Schools’ contains a Data Retention Schedule at the end of the…

Assessment results not showing in CTF received from previous School

BySarah Hart

A CTF will only export Statutory results and Programme of Study results.  Therefore, any bespoke internal tracking/progress assessments will not show in the CTF. How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be the first to rate this post.

School Comms – Does not open

ByMatthew.Evans

Users may have a problem when opening School Comms within the Scomis Hosted Apps. The application may open the initial screen and then fail to open or not open at all. If this happens the S&N team will need the call to do the following fix: Below is done by S&N: Log in to SIMSNET01…

SIMS runs very slow when adding QAN’s to courses in Course Manager

Byvicky.leavy

There is a number of patches which can be run to resolve this issue Please contact the Service Desk and quote KB111255 requesting patches 14265, 11669,12879 Reviewed 24/5/2019 How useful was this article? Click on a star to rate it! Submit Rating Average rating / 5. Vote count: No votes so far! Be the first…

Windows 10 Anniversary Update (32bit) connectivity issues with Scomis Hosted Applications

Byadmin

We have become aware of an issue caused by the recent Microsoft Anniversary Update to Windows 10 which appears to have introduced a bug affecting a 32bit Windows 10 computer’s ability to establish a remote connection usually with a ‘Security Package Error’, including to our Hosted Application service. Users are unable to connect to the remote session and receive error…