Occasionally the Windows Credentials Store will contain cached Scomis credentials which are no longer valid or are no longer relevant. The Scomis Credentials Store Tidy tool will delete any Scomis Credential from the local Windows Credentials Management store for the currently logged on user, use this tool when advised to by the Scomis Service Desk….
If you haven’t updated your school firewall and filtering products you may lose access to the service in the event of a problem with one of our providers.
It is possible to connect to the Scomis Hosted Application Service (Hosted SIMS) using an Android devices from home or in school using the Microsoft Remote Desktop client. NOTE: Capita SIMS .net requires Microsoft Office Products for reporting, it is therefore the responsibility of all schools to ensure that all users and devices are covered for remote use rights…
The latest generation of Surface Tablets will allow you to install the full Hosted Applications connector which can be downloaded here. However if you wish to install the Hosted Applications service on to a Windows RT device you will need to follow the steps outlined below. Open the Windows App Store and search for Remote Desktop,…
This is the process to carry out when a school is leaving the Hosted Application Service, either to take their data back locally or be migrated onto another service provider.
When connecting to the Scomis Hosted Application service you may get an error relating to “Remote Desktop can’t connect to the remote computer”
The current auto upgrade application for the external connector was not designed to work on Windows 7 workstations…
To access other hosted applications such as FMS or dtsapps (ie Claims, Monitor, Trial Balance Comparison, Contract Printing) from the hosted environment, or to complete data transfers via SecureNet (which has to be run from SIMS in order for the files to be accessed), shortcuts (known as TS Shortcuts) are required to launch them. This…
This is a guide for new customers to our Hosted Applications service. We have put together a short video to get you started. This takes you through determining whether your machine is 32-bit or 64-bit, downloading and installing the software and completing your first login. It is beneficial to set your window zoom to allow…
The Scomis Hosted Application Service is a service provided by Scomis where we host and maintain your data offsite. You access your data from your desktop via a shortcut.