• Checking your SPF Record

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    When configuring an email application to use the Scomis/SWGfL Smart hosts, it is essential that you check that your Domain SPF Record allows Scomis to send email on behalf of your email domain. It is preferable for your application to be setup to use your own SMTP/Mail Service that you are subscribed to.  Modern Sender…

  • Trelix Antivirus blocking sent emails within Outlook

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    There is occasionally an issue where users who have Trelix Antivirus are unable to send emails through Outlook. When you try to test the server settings and see why it is failing you will be presented with an error saying that Outlook has “Failed to access the outgoing SMTP server”. The text in the error…