Hosted Connector Always Use a Gateway

From version v6.10 of the Scomis Hosted connector, it is possible for an administrator to set a registry key that will force the Scomis Hosted Applications connector to always use a gateway Server when connecting to the Scomis Service.  This is done by setting a registry key in the HKEY_CURRENT_USER registry key.

This option should be used where the Scomis Hosted Applications connector incorrectly attempts a direct connection to the Scomis Platform.  Direct connections that do not use a Remote Desktop Gateway (HTTPS) connection are only possible when schools use the Same ISP as Scomis.

Since the IP addresses that Scomis use can also be used by other ISP’s this can result in a false positive during the connection detection process, this will happen if port 3389 on 10.224.104.175 open to schools.

This setting should be used in preference to the Gateway Overrride setting.

If, after updating to the v6 Scomis Hosted Connector you are getting errors when trying to login, such as ‘Remote Desktop can’t connect to the Remote Computer’, it could be that the Scomis Hosted Connector is trying use a direct connection to our datacentre which will only currently work if your school uses the SWGfL for your internet provision.

To test this, close any errors, close the Scomis Hosted Connector and then rerun it. Once opened, click on Options > Always Use Gateway and then click Connect and enter your credentials. If you are able to then login to the Scomis Hosted platform, this option will stay “ticked”. If this issue is affecting multiple users you may wish to consider deploying the setting as below.

How to set the “Always Use Gateway” setting:

Administrators will need to use a logon script or group policy preferences to update the following registry key.

HKCU\Software\ScoMIS\SIMS Terminal Server\Settings\AlwaysUseGateway(REG_SZ)

Possible Values

  • 1
  • 0

To prevent the Scomis Hosted Applications Connector using the Always Use Gateway setting, the registry key will need to be removed or replaced with a blank value.

 

How useful was this article?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

Similar Posts

Amending Sims and Sims Online Services TLS settings for B2B

ByAnnabel Tuohy

Background :Local authorities use Capita ONE to receive attendance and student data from schools through B2B.   The next upgrade (version 3.66) to Capita ONE will require the TLS settings in Sims and in Sims Online services to be on either 1.1 or 1.2 otherwise the transfers will fail.  By default the TLS settings are at 1.0.  It is advised that all…

Recommended Password Policy

Byadmin

Devon County Council has adopted a password policy that defines how passwords are used to protect the county network and county data. It is recommended that Schools adopt a similar policy.

How to restrict access to Sims .net

ByscomisWR

This will mainly apply to anyone using the scomis hosted applications service who require staff to access linked software such as FMS, DCC Applications, Scamp, PS Financials etc but who do not require access to the Sims .net database. There is a permissions group which gives no access to any of the student or personnel data…

GDPR – Deleting Pupil/Student Data in Bulk (Manually)

BySarah Hart

  Routines | Pupil (or Student) | Bulk Delete Pupil Data Following the Sims Summer 2018 Upgrade to assist schools in being GDPR compliant, it is now possible for a school to bulk delete pupil/student data in line with the Schools own data retention policies. The following data areas can now be deleted: Alerts Attendance…

Cannot load or display internet web page

ByLiam Motevali

Try a different web browser i.e. Chrome, Internet Explorer, Edge, Firefox Try pinging the web page i.e. ping scomis.org and see if it gets a response and resolved to an IP address (Reply from 37.128.134.205: bytes=32 time=12ms TTL=54). If there is no IP address, there may be a problem with the DNS/Hosts file which is usually…