Encryption – Cannot check for version of this installer

Problem:

During the installation routing you may receive an error stating: “Cannot check for version of this installer.  Required whitespace was missing” which will look something like:

Cause:

The installation routine is attempting to connect to the Scomis website to see if it is the latest version.  In this case the message is related to an unexpected response which means the request is not coming back from the website and is probably coming back from a proxy server. This is normally due to mis-configured proxy exceptions.

Workaround:

You can continue with the installation as normal because this is only a warning that the installation routine can’t check it if is up to date.  ScoMIS will email schools if the installation routine is ever updated and once the initial encryption has been done upgrades to the software are automated.

Solution:

You can check the proxy settings for the user carrying out the installation, you should not have a *.scomis.org proxy exception.  The url which is being accessed is http://upgrades.scomis.org/InstallVersionChecker/InstallCheckVersion.php

 

Last Reviewed: 16/02/2015

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