Changing a Hosted Applications user name – ie due to surname change

To change a hosted applications username following a request from the school (normally if someone gets married) firstly login to SIMSNET01 and rename the user’s account in Active Directory, making sure all fields get updated including the login name field.

Connect to the users school SIMS database. Go to Focus, System Manager and re Windows Authenticate the user with the renamed Active Directory account name.

Then using the logged call, resolve it and send an email to the school informing them that the relevant username has been changed as per their request with the password unchanged.

 

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