Question:
How are updates to the devices configuration applied, e.g. assigning a new user to a machine.
Answer:
Every time an encrypted device boots1, and after a set period of time2, the encryption software contacts the Scomis servers to carry out a synchronisation.
A synchronisation can also be manually forced at any time by the following methods:
- ScoMIS Encryption Maintenance Utility
- Start > All Programs > ScoMIS Encryption Maintenance Utility
- Click Force Synchronise
- System Tray Utility
- Right click on the McAfee Endpoint Encryption Icon (padlock) in system tray (bottom right hand side by the time)
- Left click on show status
- Click Synchronise
During the synchronisation process the following tasks happen:
- Changes to configuration are applied to the client, e.g. a new user which has been assigned to the machine
- The installation is kept up to date, e.g. a new version of the software will be automatically installed if available
- The security log is sent uploaded to the central server, e.g. records of who has logged onto the device and when are held centrally for audit purposes
This is a secure and efficient process with all traffic between the client and central server encrypted & compressed.
Any machine which fails to synchronise once in 6 months will be disabled automatically
Related FAQs:
Encryption – The isolation period has expired – http://faq.scomis.org/kb1448/
Encryption – How the encryption software works – http://faq.scomis.org/kb525/
1 – Boot time synchronisation happens 5 minutes after boot up with an additional 2 minute randomisation factor to alleviate any network traffic spikes at common logon times
2 – Regular synchronisation happens every 300 minutes
Reviewed 3/2/2015