Why has a contract got a green circle with a question mark?
Because the status is deferred…
How do I increase petty cash?
There are two places where this information needs adding………….
Why are staff not showing in salary projections?
This can be caused by many issues, please check …………………
How do I add a new Financial Year?
Tools>Define Financial Year…………
We have a new headteacher this term. How can I change the name in Claims?
To change any of the automatic details on the claims letters go to ……
Someone didn’t claim last month how can I do it now?
Just do it in exactly the same way you would normally…………..
I have opened the new year and none of my staff are showing in personnel projections.
Either you have not copied the mappings from the previous year or you have not defined salary periods…………..
How do I open the order book for the new year?
Tools>Define Financial Year………….
How do I import exam results into Examinations Organiser?
To import a result file, please follow this route……
I have downloaded the results file but cannot find it to import.
There are a few possible reasons why users are unable to find any recent results files………..
How do I amend an imported exam result?
There are 2 ways to edit this……..
Will the PI Calculations include Results for Students who have taken Exams early? Eg Year 9.
Provided that the July season dates overlap with the Summer ……….
How do I view exam results?
Go to Reports | Statement of Results……….
How do I re-admit staff?
This is now possible as Capita has amended the software……………
Error “Contract scales not corresponding to the service term” saving Employee Details
This is usually due to conflicting information in a contract.
Check the closed contracts, they probably have an open scale record …………
I can’t add a petty cash item, the plus is greyed out
This is because the book is full. Go to Tools>Books>Petty Cash……..
Reconciliation error “an attempt was made to re-import the file”
The problem can happen if FMS crashed during the import or if the OK button was not clicked after the import…………….
Petty Cash Reimbursement error “School Budget Share would be overdrawn”
This is due to insufficient funds in School Budget Share so a temporary workaround is needed…………..
Non-Invoiced Income post button greyed out
This is because the process has been interrupted.
Go to Focus>Non-Invoiced Income>Paying In Slips………….