Please note that the claims prep system in SIMS is no longer in use; please submit all claims for payment into iTrent. The employee is able to do this through self-service and you can then approve the claim once the system is available, or your administrators can input the claim on behalf of the employee…
When entering hours worked into Claims remember that the time must be entered in hours & minutes separated by a colon, not in decimal time. Entering the hours worked in a decimal format instead of actual time format could result in incorrect payments to staff. The printed letter will, however, show the hours worked as…
When clicking print in Supply and getting the print diagloue box and clicking print again the printer only prints out first page, e.g. 1 of 5.
When authorising and exporting claim and confirming printing was satisfactory the following error appears – ‘An error has occurred producing the output file. Contact ScoMIS.’ Check there is a sims\transfer\out folder Check all .ini files in dtsapps or scamp are correctly pathed Delete *.nsx files in dtsapps\clmsys Exit the programme and open claim preparation to…
How do I print claim letters after I have created the claim? To print a claims letter after creating the claim you will need to go back into claims transfer. Once you are in claims transfer you will need to click on the Re-Process Extract button. This will open up a seperate window in which…
Claims generates claims for the wrong pay period.
The Claims module needs enough information from Sims .net to identify the person to Payroll………………
There are several programs within DCCApplications ………………
To change any of the automatic details on the claims letters go to ……
Just do it in exactly the same way you would normally…………..
It is only available to users with system manager rights…………