4 Jan 2013
When entering hours worked into Claims remember that the time must be entered in hours & minutes separated by a colon, not in decimal time. Entering the hours worked in a decimal…
3 Jul 2012
When clicking print in Supply Claims and getting the print dialogue box and clicking print again the printer only prints out first page, e.g. 1 of 5. To fix this when the…
24 Jan 2012
Academy schools have a different start of financial year than state schools.  Therefore when using the Claims application to generate a claim, the claim period will be wrong. A new version of…
31 Mar 2011
Check the settings on your PC. 1. Is the system date correct on bottom right hand corner? If not edit by right clicking on it and choosing adjust date/time 2. Check in…
10 Aug 2010
Did you add them on a Leadership (LD) or Advanced Skills (AT) Service Term?  If so you will need to edit the record to use Teachers Upper service term instead as the…
It is only available to users with system manager rights. 1. Log into Claims Preparation(or Monitor or Petty cash authorization)>User> User Setup. 2. Click on New this enables the controls in the…