Getting Started with the SIMS Parent App Lite – A Parents’ Guide

What do I need to register for the SIMS Parent App Lite? Before beginning the registration processes, you will need the following: 1. Your unique registration email. Your school will send to you a registration email that contains a registration link and an invitation code. This email will be sent from Capita SIMS (noreply@sims.co.uk). If…

Setup Process for SIMS Online Services (inc. Parent App)

This article details the four steps that are required to complete the on-boarding process for configuring SIMS Online Services. Step One – Requesting Joining the SIMS Online Services   To request Parent App Lite please click here. You will be asked for the following information: The School’s Options contact School name School Post Code School LA…

Sims Parent App – Two factor authentication /Multifactor authentication

The two factor authentication will work normally in Sims Parent for new sign ins if the two factor authentication was enabled on the sign in account (eg, Google, Microsoft, Facebook).  When signing in to Sims Parent on an unknown device you will be prompted to complete the two factor authentication. For further information. please see…

Parent App – Sending out Data Collection to pre-admission groups

It is possible to send out data collection via Parent App to pre-admission groups. Applicants must be in a valid pre-admission group and have an application status of “Accepted”. You can only invite these users in bulk by the groups, they will not appear at all in the individual users lists. One thing worth noting,…

Data Collection Notifications on Homepage when using ParentApp Lite

It is possible to view and approve changes made by parents through Parent App via the SIMS homepage. From the SIMS Homepage, click on the “Configure” button on the top right hand side. From here you will need to add a new panel by using the arrow buttons on the right hand side of the…

SIMS Parent For Parents FAQ

  I can’t remember my password. What should I do? Visit the website of your account provider (i.e. Microsoft, Google, Facebook or Twitter) and follow their instructions for resetting your password. Do I need to register separately for each of my children attending this school? No. When you sign in to SIMS Parent, events and…

SIMS Parent for Schools FAQ

Which parent records are pulled into SIMS Parent? SIMS Parent pulls through all individuals with parental responsibility, regardless of the contact priority recorded in SIMS. If a person with parental responsibility has a current court order recorded in SIMS against their relationship with all of their children, the parent will not be recognised by SIMS…

Unable to move screens in Parent App

If presented with a list of staff and it is not possible to chose any of the items on the left:- Try clicking on the Skip button at the bottom right – this should then free up the screen enabling other actions   kb22766

What are the benefits of auto-provisioning through Sims ID?

What are the benefits of auto-provisioning through Sims ID? Schools start using SIMS ID for a variety of reasons. Some use SIMS ID to manage their Active Directories and Office 365 provisioning. Others start with SIMS ID only providing access for parents using Parent App. or students using SIMS Options. Schools that start using SIMS…

How to process Data Collection changes submitted from Parent App Lite

Once parents have updated the Data Collection information and submitted it the administrator may access it from their Sims .net Home Page. In order to do this the SLG Alerts panel must be configured onto the Home Page Click on the Alert Type – Data Collection Sheets (it will show how many are available to…

Sims Parent – Which documents can be published to the Sims Parent App?

Assessment individual reports and Profile reports can be published to the SIMS Parent app providing they have been created and uploaded to the Students linked documents first. Once they are uploaded to the Students linked documents they can be published through Routines | SLG & SIMS Online | Publish Documents.

Manually inviting user to Parent App / Parent Lite App

When a user is invited to use SIMS Online Services, it keeps the original email that was invited and doesn’t update when the email is changed in SIMS. There doesn’t appear to be a way to cancel the invitation so what you need to do is to go to https://admin.sims.co.uk and browse to Manage Users…

Re-Enabling Online Services

Due to the current CTF issues Capita have disabled all of their online services as a proactive precautionary step. This will affect: SIMS Parent & Parent Lite SIMS Activities SIMS Student SIMS Options SIMS Agora** To re-enable the services you will need to log on to your Online Services Admin Portal. This can be accessed…

Who has access or the ability to view SIMS Parent App?

*Updated 05/07/2019*   Which contacts associated on a student record has the ability to access SIMS Parent App? SIMS Parent App/Parent App Lite The current functionality is that any contact or guardian that has Parental Responsibility and no Court Order will be able to access SIMS Parent App, and have the ability to see the…

SIMS Online Services – Creating and Managing User Accounts

Inviting Users Administrators can invite users to create accounts from the SIMS Product Admin website by selecting Manage Users > Invite new users. All new users accounts must link to a person in SIMS. You will need to select a source group, either Staff, Students or Parents. Staff will show individually, it will pull through the main…