Hosted Application Service – Backup Processes
This faq details how we backup the Hosted Application Service…
Error: ‘Security package error occurred in the transport layer’ when connecting to the Hosted platform
Error: Security package error occurred in the transport layer for Windows 10 users trying to connect to Scomis Hosted Applications platform. This issue is affecting Windows 10 users that are connecting to the legacy gateway server for Windows 7 machines. The following FAQ http://faq.scomis.org/kb11624/ has more information related to the specific gateway servers. The default…
Connecting to the Scomis Hosted SIMS / hosted applications platform with Microsoft Windows Surface tablets
The latest generation of Surface Tablets will allow you to install the full Hosted Applications connector which can be downloaded here. However if you wish to install the Hosted Applications service on to a Windows RT device you will need to follow the steps outlined below. Open the Windows App Store and search for Remote Desktop,…
Hosted Applications (Terminal Server) School – Adding Internal Shortcuts
Within the Hosted SIMS Environment, you can set up your own internal shortcuts to parts of SIMS that you use most often. We have put together a short video to get you started. This takes you through adding your own Panel and creating your internal shortcuts. It is beneficial to set your window zoom to…
Hosted Applications (Terminal Server) School – Getting Started
This is a guide for new customers to our Hosted Applications service. We have put together a short video to get you started. This takes you through determining whether your machine is 32-bit or 64-bit, downloading and installing the software and completing your first login. It is beneficial to set your window zoom to allow…
Left handed mouse won’t work with SIMS Terminal Server
Sometimes, although your mouse has been configured to work for a left handed user, when logging in to SIMS Terminal Server, the settings are lost. If this is the case, downloading and installing the appropriate Microsoft Intellipoint driver software corrects this. In some cases, you may need to consider purchasing or locating a newer mouse…
What is Scomis Hosted Application Service?
The Scomis Hosted Application Service is a service provided by Scomis where we host and maintain your data offsite. You access your data from your desktop via a shortcut.
Changing a Hosted Applications user name – ie due to surname change
To change a hosted applications username following a request from the school (normally if someone gets married) firstly login to SIMSNET01 and rename the user’s account in Active Directory, making sure all fields get updated including the login name field. Connect to the users school SIMS database. Go to Focus, System Manager and re Windows…
Teachers to Parents – Pupil Killed
Teachers to parents won’t work and is displaying an error message.
We are a Hosted School; where can I find the Key Stage 1 and 2 wizards to import?
Go to Routines / Data in / Assessment / Import…
Locking workstations when unattended
Workstations should be locked when unattended
Recommended Password Policy
Devon County Council has adopted a password policy that defines how passwords are used to protect the county network and county data. It is recommended that Schools adopt a similar policy.