My Head of Department cannot see Course and Class Marksheets

The following steps will need to be carried out/checked  In System Manager (Focus|System Manager) check that the Head of Department does not have two accounts. Please note, there are no System Manager defined permissions for Heads of Departments. These are all defined within the Courses. Add the Head of Department to the list of supervisors…

Pupil missing from label list

School is running a class list in reports but one pupil is missing – the output is mail merge to labels. If this pupil should be the first on the second (or subsequent) pages then check the word template. Remove <<Next Record>> from the last label on the page – save The same issue may…

Missing attendance marks in CTF

Exceptions report states there are missing marks from before the school became an academy but school is unable to find any missing marks. Go to Tools>Setups>CTF Change the export attendance dropdown option from Attendance Module to Attendance Summary The module option is used by some third party software     kb19436

Spanning double award courses in Options Online

To add a double award you will need to find the course in the browser window when editing your list on the Pathways and Lists screen. Click the edit pencil and set the width of the course to 2 or greater. Once this has been done you will then need to add the class to…

SIMS Online Services – Creating and Managing User Accounts

Inviting Users Administrators can invite users to create accounts from the SIMS Product Admin website by selecting Manage Users > Invite new users. All new users accounts must link to a person in SIMS. You will need to select a source group, either Staff, Students or Parents. Staff will show individually, it will pull through the main…

Individual Reports not showing assessment marksheet colours

Is the ‘Print Report with Colour’ option ticked? Was the colour added retrospectively to the marksheet? Is the column marked read only or its associated result set locked? If so the marksheet will show the colour but it is not saved for reports. KB19315  

How to enter a recurring detention

This can be found under:- Tools>Setups>Behaviour Management>Detention Type Click New Complete the required fields then click the Setup Recurring Sessions button, enter required details and click on OK then Save   KB19313  

Funded hours & Extended funded hours

Funded Hours and Hours at Setting. Funded hours are the total number of free child care hours that a child receives. All two, three and four year old pupils are eligible for 15 hours funded child care a week. Hours at Setting include funded hours (as described previously) plus any additional hours funded by other…

Disability Access Fund (DAF)

Disability Access Fund indicator This is recorded in SIMS Tools | Statutory Returns Tools | Update Early Years. The Disability Access Fund (DAF) is new funding for early years providers to support children with disabilities or special educational needs. It aids access to early years places by supporting providers in making reasonable adjustments to their…

Troubleshooting KS4 Performance Indicator Reports

Click below for the sample report output. This is only a guide and will likely not be representative of a school’s true data.   KS4 Cohort Information Number of Students at end of KS4 Candidates are identified as being at the end of Key Stage 4 if they were on roll at the school and…

Sending Examination Results to Students via InTouch

Defining the Recipients of Exam Result Messages   Select Tools | InTouch | Exam Results Setup | New In the Basic Details panel, enter a Description for the definition. Select the Exam Season for the definition from the drop-down list. If an embargo has been set up for the selected season, the Embargo End date…

Troubleshooting KS5 16-18 Performance Tables Report

Students at End of KS5 Measure Detail All    % Male    % Female    % KS5 Cohort Information A levels Students at end of KS5 66 100.00 32 48.48 34 51.52 Number of A Level students at end of KS5 66 100.00 32 100.00 34 100.00 Number of A Level full time equivalent students…

Generating Performance Indicator (PI) reports

Running the PI reports Select Tools | Examinations | PI Reports – the default selections are for a Key Stage 4 summary report for the default season. Click the Group Filter browser and expand the Exam Performance Cohort option by clicking on the  + Select PI Cohort 2022 KS4 and click Apply. When you run…

Exam Results Import Errors

On completion of the exam results file import any logged errors will be displayed in the Errors dialogue box. Use the information below to help resolve any issues before re-importing the results file. FATAL ERRORS Element xxxx: Record Contains Invalid Candidate No. Most likely to be encountered if a UCI for a student does not match…

Unable to set Line Management in Staff Performance

Ensure that a Headteacher is defined in Focus>School>School Details. The Headteacher is the top level in Line Management and completed by default by the software using the school details so if there is no Headteacher defined the rest is not available.   KB18971

Anycomms Presentation (Devon Schools Only)

Click here to download a powerpoint of the RM webinar training.  Once you’ve downloaded it you will need to double click on the file to extract the powerpoint presentation. Further guidance and resources will follow.

InTouch contact requirements.

InTouch requires the following criteria in order for a communication to be sent to contacts. InTouch Communications box must be ticked Telephone number / Email address must be set to ‘Primary’ and have a ‘Location’ Correspondence box must be ticked Parental Responsibility must be ticked Important Note: If the Court Order check box within the…

Recommended Settings for McAfee Anti-Virus

McAfee Virus Scan is due for end of life 31/12/2021. Please ensure you have updated your antivirus before then. Depending on how it was installed, the settings for McAfee Anti-Virus software may not be optimally configured for the best protection. For this reason, you can check the settings as per the instructions below. Accessing the…

Windows updates

  A Windows workstation should always be kept updated with the latest software and security patches from Microsoft via Windows Update. Failure to do so can lead to system instability and an increased chance of malicious software being installed, the first signs of which are usually performance degradation and unexpected behaviour of software, including internet…

Adding a new user to Windows

This FAQ demonstrates how to add a new user onto an admin workstation. On the Windows start menu type lusrmgr.msc in the search box and hit enter. You will then be presented with the Local Users & Groups panel. Click on ‘users‘ You should then see a list of existing users, right click in the centre panel…

Taking ownership of a file or folder in Windows 10 using File Explorer

Open File Explorer, and then locate the file or folder you want to take ownership of. Right-click the file or folder, click Properties, and then click the Security tab. Click the Advanced button. The “Advanced Security Settings” window will appear. Here you need to change the Owner of the key. Click the Change link next…

How to Import Admissions Transfer Files (ATFs) into SIMS

Firstly the ATF needs to downloaded from the local authority via Anycomms or Devon Transfer onto your System. Please then follow this quick reference sheet on how to import Admissions Transfer Files (ATFs) into your SIMS – QRS ATF Import For help with the Admission process please follow – SIMS Admissions Code of Practice Non-Own…

Advanced Attendance Reports from User Groups

Scomis have produced a variety of reports which allow more detailed analysis of attendance data. The attached files will need to be imported into SIMS Reports and will be accessible through the Reports Menu, which will be under the Student Focus. Please download and unzip the compressed file and then import the individual .repdef files…