Every time I input a grade into a marksheet a box appears and it will not let me enter it.
The aspect used may have a grade set attached to it. This means…
How do I remove a Student from a User Defined Group?
In Sims.net go to: Focus Groups User Defined Groups Search for the Group that you want to remove the student from Go to Panel 2 – Membership Find the student in the Member list Right click on the orange bar to the right of the Member’s name Click on Remove Membership Save Reviewed: 22/02/18…
My Registration Tutor cannot see marksheets for their registration group
To ensure a registration teacher can see marksheets for their registration group you need to make sure they are linked as…
Individual reports in Assessment Manager 7 or Profiles not populating correctly in Office 2010
Individual reports that previously worked in Office 2003 will not run correctly in Office 2010. There is a work around for this: File Options Trust Centre Trust Centre Settings Macro Settings Check to make sure “Enable all Macros” is selected File Options Trust Centre Trust Centre Settings Privacy Options Under Document specific settings make sure…
My Head of Department cannot see Course and Class Marksheets
The following steps will need to be carried out/checked In System Manager (Focus|System Manager) check that the Head of Department does not have two accounts. Please note, there are no System Manager defined permissions for Heads of Departments. These are all defined within the Courses. Add the Head of Department to the list of supervisors…
Pupil missing from label list
School is running a class list in reports but one pupil is missing – the output is mail merge to labels. If this pupil should be the first on the second (or subsequent) pages then check the word template. Remove <<Next Record>> from the last label on the page – save The same issue may…
Assessment – Class Column is not populated when adding to a Marksheet
A marksheet will not display any class details because a student can be a member of more than one class – so the system is unsure which class to display. You will need to create a Course Class link in the template and this can be done by: Opening the template by following this path…
Our current Year 6 is showing in my marksheet but I want to see last year’s year 6; is this possible?
Yes, you can view the previous year 6 by altering the membership date…
You are not authorised to view requested content error in Options Online
You or your users may experience an error logging in to Options Online for the first time that says ‘Sorry, but you are not authorised to view the requested content.’ This most likely due to a lack of permission to the Options module for the user account. By default, accounts that are created in the…
Missing attendance marks in CTF
Exceptions report states there are missing marks from before the school became an academy but school is unable to find any missing marks. Go to Tools>Setups>CTF Change the export attendance dropdown option from Attendance Module to Attendance Summary The module option is used by some third party software kb19436
Spanning double award courses in Options Online
To add a double award you will need to find the course in the browser window when editing your list on the Pathways and Lists screen. Click the edit pencil and set the width of the course to 2 or greater. Once this has been done you will then need to add the class to…
SIMS Online Services – Creating and Managing User Accounts
Inviting Users Administrators can invite users to create accounts from the SIMS Product Admin website by selecting Manage Users > Invite new users. All new users accounts must link to a person in SIMS. You will need to select a source group, either Staff, Students or Parents. Staff will show individually, it will pull through the main…
Individual Reports not showing assessment marksheet colours
Is the ‘Print Report with Colour’ option ticked? Was the colour added retrospectively to the marksheet? Is the column marked read only or its associated result set locked? If so the marksheet will show the colour but it is not saved for reports. KB19315
How to enter a recurring detention
This can be found under:- Tools>Setups>Behaviour Management>Detention Type Click New Complete the required fields then click the Setup Recurring Sessions button, enter required details and click on OK then Save KB19313
Funded hours & Extended funded hours
Funded Hours and Hours at Setting. Funded hours are the total number of free child care hours that a child receives. All two, three and four year old pupils are eligible for 15 hours funded child care a week. Hours at Setting include funded hours (as described previously) plus any additional hours funded by other…
Disability Access Fund (DAF)
Disability Access Fund indicator This is recorded in SIMS Tools | Statutory Returns Tools | Update Early Years. The Disability Access Fund (DAF) is new funding for early years providers to support children with disabilities or special educational needs. It aids access to early years places by supporting providers in making reasonable adjustments to their…
Anycomms guidance for Hosted Schools
Click here to download the Anycomms additional guidance for hosted schools
Troubleshooting KS4 Performance Indicator Reports
Click below for the sample report output. This is only a guide and will likely not be representative of a school’s true data. KS4 Cohort Information Number of Students at end of KS4 Candidates are identified as being at the end of Key Stage 4 if they were on roll at the school and…
Sending Examination Results to Students via InTouch
Defining the Recipients of Exam Result Messages Select Tools | InTouch | Exam Results Setup | New In the Basic Details panel, enter a Description for the definition. Select the Exam Season for the definition from the drop-down list. If an embargo has been set up for the selected season, the Embargo End date…
Troubleshooting KS5 16-18 Performance Tables Report
Students at End of KS5 Measure Detail All % Male % Female % KS5 Cohort Information A levels Students at end of KS5 66 100.00 32 48.48 34 51.52 Number of A Level students at end of KS5 66 100.00 32 100.00 34 100.00 Number of A Level full time equivalent students…
Generating Performance Indicator (PI) reports
Running the PI reports Select Tools | Examinations | PI Reports – the default selections are for a Key Stage 4 summary report for the default season. Click the Group Filter browser and expand the Exam Performance Cohort option by clicking on the + Select PI Cohort 2022 KS4 and click Apply. When you run…
Exam Results Import Errors
On completion of the exam results file import any logged errors will be displayed in the Errors dialogue box. Use the information below to help resolve any issues before re-importing the results file. FATAL ERRORS Element xxxx: Record Contains Invalid Candidate No. Most likely to be encountered if a UCI for a student does not match…
Unable to set Line Management in Staff Performance
Ensure that a Headteacher is defined in Focus>School>School Details. The Headteacher is the top level in Line Management and completed by default by the software using the school details so if there is no Headteacher defined the rest is not available. KB18971
Linked Document shows as code
Linked Documents when opened show as code rather than text. Reset the user’s profile. KB18967
Anycomms Presentation (Devon Schools Only)
Click here to download a powerpoint of the RM webinar training. Once you’ve downloaded it you will need to double click on the file to extract the powerpoint presentation. Further guidance and resources will follow.
InTouch contact requirements.
InTouch requires the following criteria in order for a communication to be sent to contacts. InTouch Communications box must be ticked Telephone number / Email address must be set to ‘Primary’ and have a ‘Location’ Correspondence box must be ticked Parental Responsibility must be ticked Important Note: If the Court Order check box within the…
Recommended Settings for McAfee Anti-Virus
McAfee Virus Scan is due for end of life 31/12/2021. Please ensure you have updated your antivirus before then. Depending on how it was installed, the settings for McAfee Anti-Virus software may not be optimally configured for the best protection. For this reason, you can check the settings as per the instructions below. Accessing the…
Windows updates
A Windows workstation should always be kept updated with the latest software and security patches from Microsoft via Windows Update. Failure to do so can lead to system instability and an increased chance of malicious software being installed, the first signs of which are usually performance degradation and unexpected behaviour of software, including internet…
Adding a new user to Windows
This FAQ demonstrates how to add a new user onto an admin workstation. On the Windows start menu type lusrmgr.msc in the search box and hit enter. You will then be presented with the Local Users & Groups panel. Click on ‘users‘ You should then see a list of existing users, right click in the centre panel…
Taking ownership of a file or folder in Windows 10 using File Explorer
Open File Explorer, and then locate the file or folder you want to take ownership of. Right-click the file or folder, click Properties, and then click the Security tab. Click the Advanced button. The “Advanced Security Settings” window will appear. Here you need to change the Owner of the key. Click the Change link next…