Following the introduction of HCSS Budgeting throughout Devon maintained schools it has been decided that a rolling FAQ for important information and known issues would be created. This will be updated as and when we get new information. 17/05/2016 – Staff members that have had a break of service are not showing to import via the P7…
Create the new member of staff in Manager Classroom Staff if not already there – this will automatically create a Personnel Record In Timetable, Plan>Teachers Open the teacher record by double click or Edit>overwrite the details and the whole timetable will be allocated to the new teacher. Send the timetable over for the next day. The…
You may need to know any joiners and leavers over a date range. There is a report built into SIMS which can show you this. Go to Reports>Run Reports>Click the + to expand Focus and select Student, Select and run either Migration Report for Arrivals or Leavers and enter the date range you need. This…
When trying to save changes in Establishment Details you get the message: There is at least one supplier where the order method is set as xml The window will not close unless you cancel and your changes will not be saved. This message appears because eProcurement is not setup for the school. You just either…
When logging into the Teacher App for the first time it will ask you to enter your activation code and Date of Birth. If when entering this information it comes with a message to say “the given combination is invalid” you will need to check to make sure that your DOB has not been changed…
Problem: When Clicking on the “Users tab” within the Sims Teacher App console, the page is blank and teachers are not showing in the panel. Resolution: Please try logging out and logging back into the Teacher app management console (https://setup. capita-sims.co.uk). If teachers are still not showing, please try restarting Sims Service Manager. Note : Hosted Schools…
Basedata for a particular series consists of a set of linked files. The names of these files follow an agreed standard, with the first letter denoting what information the file contains. When basedata is first downloaded from the exam board the file will begin with a Z. Files starting with a Z are zipped files that combine all…
Problem:When viewing opening and closing balances in bank reconciliation,the balances are incorrect Solution: Please open the bank reconciliation browse and press F7 key. FMS will then verify your bank statements and adjust the opening and closing balances to what they should be. Please contact the Scomis Service desk, if you require further assistance. Reviewed 13/04/2018 kb16988…
Please see the following document for advise on how to create a CTF for pupil including leavers: Creating a CTF for Pupils including Leavers Reviewed 19/03/2018
Please see the following document for advise on how to create a CTF for pupils in more than one year group: Creating a CTF for Pupils in More than One Year Group
Please see the following document for advice on how to create a user defined group: Creating a User Defined Group KB13332 – Running reports for user defined group KB23120 – Adding a user defined group to Discover KB19505 – Removing a student from a user defined group. Reviewed: 27/7/20
Please check with your Local Authority that they are not collecting information on Home language before making this change. With the Spring 2016 release of Sims you can now hide the Home Language from within the Ethnic/Cultural section of the Student record. No data is deleted when making this change it is just simply hidden…
User is able to log in but the application closes after a few minutes. Please try resynching with iTunes (Settings > iTunes & App Store) then uninstall and reinstall the SIMS teacher app.
How can schools update Sims Teacher App to the latest release. Each device will need upgrading, it cannot be done centrally. If the school has automatic updates enabled on the iPads the app will update for the user automatically. Alternatively, users can update the app manually on their device from the App store. Enable…
If you want to view a list of comments within Profiles for a session that is in ‘Review Mode’ then you will need to follow these instructions within SIMS: Go to Tools – Performance – Profiles – Batch Printing of Class Check Sheets Search for the Session Select the class and press the Print button Reviewed…
The hide rows with no results is ticked. Remove report sections that contain no results is ticked. The report shows the header for a table with no results. Please ensure that the section open and section closed tags are inserted at the beginning and end of each table, including the first table on the report….
This can happen if staff have been entered in Personnel and separately into Manage Classroom Staff resulting in two staff codes. Also (rarely) if they are in the student focus and that record hasn’t been used as the employee. Usually the issue manifests itself when a teacher cannot see their classes when they logon to…
Do you spend valuable time and money trying to keep your Management Information System up to date? Our Hosted Application Service removes the burden of managing SIMS onsite with school based servers, so you don’t need to worry about upgrades, patching, backups or keeping server software up to date – we take care of that…
Capita have identified that in certain circumstances the FSM report doesn’t show any pupils, even though some are eligible. It seems to be due to N2/R being included in a vertical setup in the pastoral structure, but is still under investigation. In these circumstances changing the year taught in filter to a prompt at…
SOLUS 3 is a piece of software which is installed alongside SIMS. It comprises of an SQL database (which will need to be added in to the schools backup routine), a Windows Service and GUI console. School settings need to be defined in the console. …
Some schools wish to send their next year’s timetable early, i.e. in June or July, so that the students can begin next year’s classes before the end of the academic year. In order to do this you will need to send a copy next year’s timetable for the appropriate date range, taking care to edit…
It is not recommended to send a change to the cycle mid year, but in some cases it is necessary if the times or number of periods must be changed before the start of the new year. If the cycle is changed and sent mid year then the correct date range must be entered. It should…
Currently, when using School Pupil Tracker within Scomis Hosted Applications, you will only be able to use the ‘Set Up Helper’. This is the area where you can upload a CTF or a report that has been created in SIMS.You can also use any functions used to update your account within SIMS eg. update classes, attendance, upload…
Once the user has been set-up in SIMS please log-in to the FPS Budget Companion and select the P7 Link option Select NEXT Some schools may see a screen with an error (See Below) – click on the “Locate link dll” button, wait for the files to all populate (takes about 10 seconds)…
P7 Link Before selecting the P7 Link there are some house-keeping requirements that schools will need to undertake within SIMS Personnel. Each staff member’s contract must be linked to a CFR code; this is a simple process but will take some time to complete, as it requires manual updating of each staff members open contract….
When using the KS4 mapping tool to map aspects the mapping is showing as complete but the targets are greyed out. Reimport the KS4 aspects.
Pupils are not showing in the ‘Progress Grid Entry’ screen when you click onto the search button. You will need to open the Progress Grid Template: Focus|Assessment|Progress Grid Template Select the template required and double click to open. Click on the browser next to “Course for Template” and remove the Pastoral Overview. Your students…
You may receive the message “Please import the ResultSet(s)” after clicking on the Populate icon within the Programme of Study Tracking Sheet. (Route: Focus/Assessment/Programme of Study Tracking Entry) You will need to import the following templates/aspects from the AMPA folder: KS4 Assessment mapping Tool aspect PoS KS3 aspect Progress 8 – KS2…
Check the member of staff’s personnel record for absences. Either there is a missing end date or the end date is not correct eg the year has been mistyped. This can occur even if the individual analysis report appears to be correct. KB16419
This problem usually occurs when a school has recently converted to an Academy and it does not have URN details entered in SIMS. To Resolve: Go to Focus>School>School Details You will need to enter the Unique Reference Number (URN) even if this number has not changed since the School became an Academy. You must…