Getting Pop-up “publisher could not be verified”/”Are you sure you want to Run this software”
To stop the message : “Publisher could not be verified. Are you sure you want to Run this software?” follow these steps:
RM Custom Settings in Managment Console Giving Error
If you are getting an error when trying to import a custom setting in the Configuration Settings:
“Critical Error, Error uploading custom setting:Object variable or with block variable not set”
SMART Board Activation Code
Once you have installed the SMART Board software, you will require the following code to activate it.
NB-AEBSI-BSRZN-C86Z8-WKCSR
How to change student enrolment status to Guest without losing the attendance data
To change the enrolment status from Single Registration, Main Dual Registration or Subsidiary Dual Registration to GUEST without losing attendance data you must make the student a leaver and readmit them and then change the enrolment status please follow the instructions below for how to do this…
I and other users have received an ‘XXXXX cannot save or create this file’ error message
Make sure the disk is not full or write protected
My laptop won’t turn on and there are no lights turning on/flashing
1. Insert a battery from another (same model) laptop that you know is working.
2. Try with just the cable attached, remove the battery.
3. Try with a different power cable, this can be split into 2 parts so can be interchanged with the one that isn’t working to see if it a specific part of the cable
We have a Multi function printer (Print/Scan/Fax/Email) but when I print it is asking me for a username/pass code
Check if there are any details in the safe detailing how to set this up/in what format
Contact the company who supplied/installed the machine
I want a shortcut to a file/folder I use regularly
Find the folder/file
Right click the file and follow the path to Send To – Desktop(shortcut) and click on this
When I forward messages in Easymail, some of the email/attachments don’t get forwarded
Log into EasyMail
Select Options
Select Mail
Tick Send Messages as HTML then click Save Changes
Computer / Backup says I have insufficent space. How can I make more space?
If you are getting a message saying ‘ Insufficient Disk Space’ or your backup logs are telling you it cannot backup because you don’t have any space left on your disk you will need to delete some files to make more room…
SWGfL SPAM Email Filtering
The SWGfL Managed Service provide by Research Machine (RM) blocks SPAM. For example – In the week commencing 16th of May the service received 24,612,942 emails…
Student History dates need to be amended
Should you need to amend the dates in a student history youc an do so be…
Backup Control for SQL2008 – Troubleshooting
If you’re seeing failure messages when you check the backup logs follow the below steps Check whether a terminal server school BCU should be removed at time of TS installation If this hasn’t happened delete the Backup Control program folder and the associated scheduled task Browse to http://upgrades.scomis.org/upgrades/logBackup/updateactivestatus.php Search for the school Select…
How to Set your Browsers Homepage / Start Page (IE/Chrome/Firefox)
How to set your Home Page in Internet Explorer and FireFox
How to find your computers IP address and check if it is static or dynamic
Video guide on how to get you IP address for your computer. Click the link to watch.
How to setup Outlook 2007 for Easymail
Video guide how to setup Outlook 2007 to be the email client for SWGFL EasyMail.
Click the link to watch.
ScoMIS Calendar
The ScoMIS Calendar is powered by Google Calendar
Basic Guide to Installing a Printer on a Network
First the new printer will need to be assigned an IP address. In order to do this you should consult the user guide for that printer type. Start > Printers & Faxes > Add a Printer > Next Un-tick the Automatically Detect & Install my Plug and Play printer Choose Create a New Port >…
How to Restart the Print Spooler | Cannot delete print job
Sometimes a print job gets stuck in the queue; the school users can’t delete it themselves etc. You may need to restart the Printer Spooler Service on the curriculum server (or which computer is hosting the printer) and to delete the offending file. The Following should be done by whomever is responsible for Curriculum network: Remote into…
Cannot Print to Curriculum Network Printer(s)
Is there an error message or red/amber LED on the printer? YES – Obtain printer make and model and approximate age Re-seat the printer cartridge(s) and ensure there are no paper jams Restart the printer If no difference download the manual to troubleshoot the exact problem NO – As System Administrator login to the curriculum…
My attendance register is showing the pupil’s legal surname; how can I get it to show their chosen surname?
Go to Tools/Setups/Attendance..
My attendance does not show children that are not yet 5 years old; how can I get them to show?
Go to Tools/Setups/Attendance Setup/Module Setup Click on tab 3 ‘Exclude from attendance’ Take the tick out of ‘Exclude Students with date of birth after’ Click save Last reviewed: 22/12/2014
My registration groups are not in the order I want when I go to print my registration sheets.
To change the order the registration groups appear: Go to Focus – School – Pastoral Structure – Current Structure. Click on the + to expand the pastoral structure until you see you registration groups. Highlight the group you wish to move higher or lower in the list and use the up and down arrows near…
I entered the code Y for the wrong date; it will take too long to remove them individually is there an easier way?
To Bulk Remove a Y code entry: Go to Focus/Attendance/Exceptional Circumstance. Search for the incorrect instance that you set up. Highlight it and click the delete button. This will remove the Y code from all the records that it had been applied to. Reviewed 28/07/2020 – AT
Attendance Code Y
Need Y code for expectional circumstances, to create this…
I am trying to change some attendance marks but cannot overwrite what is already there.
It sounds like the marks have been preserved. There is a toggle button at the top of the screen within Edit Marks, click on this to switch between overwrite and preserve.
My Monitor won’t turn on at all.
If there is absolutely no sign of life then try toggling the power switch. Check the power cable is securely plugged in at each end. Try swapping the power cable for one you know works…..
Monitor says “No signal or No signal input” but the computer is on.
Usually this means your monitor is turned on, but your computer is not. If your computer is on, and you get this error, it means the cable from the computer….
The display on my computer screen is sideways. Why has this happened?
Some computer monitors can be rotated, so there are video cards which support that rotation….
My computer is not turning on at all. What do I do?
First of all check for ANY signs of life – any lights or noises at all?
Check the power leads are secure at both ends…..