SMART Board Activation Code

Once you have installed the SMART Board software, you will require the following code to activate it.

NB-AEBSI-BSRZN-C86Z8-WKCSR

My laptop won’t turn on and there are no lights turning on/flashing

1. Insert a battery from another (same model) laptop that you know is working.
2. Try with just the cable attached, remove the battery.
3. Try with a different power cable, this can be split into 2 parts so can be interchanged with the one that isn’t working to see if it a specific part of the cable

SWGfL SPAM Email Filtering

The SWGfL Managed Service provide by Research Machine (RM) blocks SPAM. For example – In the week commencing 16th of May the service received 24,612,942 emails…

Backup Control for SQL2008 – Troubleshooting

If you’re seeing failure messages when you check the backup logs follow the below steps     Check whether a terminal server school BCU should be removed at time of TS installation If this hasn’t happened delete the Backup Control program folder and the associated scheduled task Browse to http://upgrades.scomis.org/upgrades/logBackup/updateactivestatus.php Search for the school Select…

Basic Guide to Installing a Printer on a Network

First the new printer will need to be assigned an IP address. In order to do this you should consult the user guide for that printer type. Start > Printers & Faxes > Add a Printer > Next Un-tick the Automatically Detect & Install my Plug and Play printer Choose Create a New Port >…

How to Restart the Print Spooler | Cannot delete print job

Sometimes a print job gets stuck in the queue; the school users can’t delete it themselves etc. You may need to restart the Printer Spooler Service on the curriculum server (or which computer is hosting the printer) and to delete the offending file. The Following should be done by whomever is responsible for Curriculum network: Remote into…

Cannot Print to Curriculum Network Printer(s)

Is there an error message or red/amber LED on the printer? YES – Obtain printer make and model and approximate age Re-seat the printer cartridge(s) and ensure there are no paper jams Restart the printer If no difference download the manual to troubleshoot the exact problem NO –  As System Administrator login to the curriculum…

My Monitor won’t turn on at all.

If there is absolutely no sign of life then try toggling the power switch. Check the power cable is securely plugged in at each end. Try swapping the power cable for one you know works…..