Why has a contract got a green circle with a question mark?
Because the status is deferred…
How do I record my leavers?
Navigate to Routines / Pupil / Leavers…
How can I delete a result for a student? Whenever I try it just comes back again.
Results are stored against the student. Deleting a result from a marksheet does not delete it from the student…
I have a formula column to calculate the difference but when I go into the marksheet it is empty.
When you open the marksheet click calculate, if this still does not..
SLG – SIMS SQL2008 post migration tasks for SLG Schools
After succesfully migrating to SQL2008 a school using SLG hosted by ScoMIS needs to carry out the following steps…
What Results Will Be Included In The PI Calculations
Exams Reports looks at the August results. It only calculates on seasons with June included Non EDI results need to be added manually via Edit PI. Reviewed 24/5/2019
Error ‘SIMS .net encountered a problem’ when running Validate Memberships as part of the Promotion Routine
In order to resolve this log back into SIMS .net and go to Tools | Validate Memberships…
What does “unusual” mean when carrying out the promotion mapping?
The Unusual check box is selected automaticallyto …
What are the consequences if I promote AFTER the start of the academic year?
We would strongly recommend schools to promote before the end of the current academic year…
How do I enter an Occasional Day?
To enter an Occasional Day:
Navigate to school diary …
Where are the notes for completing the Admissions process?
The notes are held within the documentation section of SIMS…
How to check your MacAfee Antivirus is updating correctly.
MacAfee items to check…The version number must be 8.5 or above & the DAT created on date – this needs to be within the last few days
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Student History dates need to be amended
Should you need to amend the dates in a student history youc an do so be…
Server & Network Team – Logging faulty Dell server hardware
Logging faulty Dell hardware for our comms room
How do I create the LA destination when creating the CTF for the Key Stage return?
Tools/Setups/CTF click on the Alternative Destinations…
When creating the CTF for my Key Stage return, which boxes need to be ticked from the Data to be exported section?
Remove all ticks except the ones in Student Addresses, Assessment…
When creating a CTF for my Key Stage return I can’t see all of my expected students.
In the students’ options area enter a tick against “include students already exported” and…
Pupil/Student is appearing as Mrs / Mr
If a pupil shows with a title of Mr or Mrs please follow the below instructions…
When entering the Key Stage 3 results the calculated levels are not as I would expect
Sometimes, the Assessement Wizards become corrupted…
We are a Hosted School; where can I find the Key Stage 1 and 2 wizards to import?
Go to Routines / Data in / Assessment / Import…
I am receiving a lot of SPAM emails – What should I do?
I am receiving a lot of SPAM emails – What should I do?
Backup Control for SQL2008 – Troubleshooting
If you’re seeing failure messages when you check the backup logs follow the below steps Check whether a terminal server school BCU should be removed at time of TS installation If this hasn’t happened delete the Backup Control program folder and the associated scheduled task Browse to http://upgrades.scomis.org/upgrades/logBackup/updateactivestatus.php Search for the school Select…
How do I import exam results into Examinations Organiser?
To import a result file, please follow this route……
I have downloaded the results file but cannot find it to import.
There are a few possible reasons why users are unable to find any recent results files………..
How do I amend an imported exam result?
There are 2 ways to edit this……..
Will the PI Calculations include Results for Students who have taken Exams early? Eg Year 9.
Provided that the July season dates overlap with the Summer ……….
One of our registration tutors cannot see the marksheet for their tutor group; why is this?
This is usually because the registration tutor is not allocated to the registration group in the pastoral structure. Go to…
How do I view exam results?
Go to Reports | Statement of Results……….
How do I re-admit staff?
This is now possible as Capita has amended the software……………
Error “Contract scales not corresponding to the service term” saving Employee Details
This is usually due to conflicting information in a contract.
Check the closed contracts, they probably have an open scale record …………