How do I add an exclusion that starts at lunchtime on one day and finishes at lunchtime the next day and show it as 1 day? In the student’s record: Click on Exclusions on the right hand side New Fill in the details Enter Start Time as PM Put a tick in Part time Exclusion…
After creating and validating your School Worforce Census return there are no errors or queries to be checked. Also when looking at the summary report or any of the detailed reports there is no information recorded. The resolution is to: Import the latest fileset Log out of Sims and back in again Create and Validate…
At the end/start of the academic year: a) Create a new Catering Year for the forthcoming academic year (usually September) b) Reconcile pupil/staff balances c) Produce appropriate letters for pupils/staff with outstanding balances d) Enter any new meal prices as part of meal definitions in the DM setup. (It is also recommended that the school…
Sometimes a cheque payment will be made that needs to be split between more than one pupil. Enter the full amount for one pupil and then click on the Split Payment button. This will display the pupil and other siblings. You can add other pupils by clicking the Add Pupil button. Put in the relevant…
Once a meal definition has been set up it cannot be amended. In order to make changes to the year groups you need to create a new meal defiition with all the year groups required. Go to Tools – Dinner Money – Pupil (or Staff) Meal Definition Search for the meal definition In the description…
Procedure for over limit accounts Step 1: The ‘Accounts over limit’ email is sent to the service desk and to supportworks. Within supportworks the email will need to be moved across to the folder entitled ‘backups’. This will need to be done by the person that is on the early. The person that is doing…
See KB 55341 – From the Implementation Manager, make a backup of the implementation. Re-import the students from the SQL database. When the re-import is done, the students will appear on the right hand side of the screen and should be left there. Click OK and check that there is a tick in the box…
When you changed the times in Nova T6 – on the cycle screen – you need to make sure you have put a colon between the hours and minutes. This will then save correctly and enable export of the cyle times to Sims.net. Reviewed on 16/02/2020
Before sending the curriculum and timetable to Sims.net for the first time you need to check if the Timetable cycle has changed between one academic year and the next. For example you might have added an extra lesson to each day or even changed the timetable from a one week to a two week timetable. If…
This is because one or more non-class codes does not have a description attached to it. Once this has been put right in Nova T6 the Timetable will be exported to Sims.net. Reviewed on 16/02/2015
You need to change the block names so that they have unique names…
You need to check that all exam awards have courses attached to them. Then ensure that update course memberships has been run. This should resolve the issue. Reviewed 24/5/2019
This is a result of setting the Exam Result Embargo. Taking this off will resolve the issue, alternatively once the end date of the embargo has passed the Academic year will reappear. To remove the embargo, from within the Exams Organiser go to Tools/Schools Setup/Results Embargo highlight the current embargo and Delete. Reviewed 24/5/2019
This is likely to occur when the results file is too large for the software to handle. Please contact ScoMIS in the the first instance. The file has to be split up into more manageable ‘chunks’ and be reimported into Exams Organiser.
In Sims.net go to Routines…….
Go to Focus | School | Pastoral Structure | Next Academic Year Structure…
Navigate to Routines / Pupil / Leavers…
If your school has moved location and the address is still incorrect in FMS you will need to change the details in the following 2 locations…
Logging faulty Dell hardware for our comms room
CentraStage is an agent based management platform used for VNC remote support, hardware and software audit and scripting tasks.
Workstations should be locked when unattended
Petty Cash monies will be automatically transferred …………..
It is only available to users with system manager rights…………
This may be due to several things ……………….
A current user of FMS with Supervisor level access needs to log in and
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Receiving error message is General SQL error [microsoft][SQL Native Client][SQL Server]LRM15 ……..
117- file opening error- 152 system error- 104- database connection error …………..
Should you have gone to Securenet via the internet or can see the files in DTSApps\Simsf then…………….
How to configure Windows Updates when behind a firewall using a proxy server.
How to add/edit the scomis.org dns…