Even if an overnight automated backup is successful, you may receive notification that there were possible errors. On checking the log files, there could be some (or even several) files which don’t backup. You can find out which files these are by checking the log files in the console. It is the schools responsibility to ensure all…
Occasionally when reporting on Peronnel and Contracts within SIMS, it will display a closed contract for the member of staff. There is no specific option within the Reporting module to only make the open contracts show, you will need to filter the workaround as follows: Expand the ‘Employment Details‘ section and pick the blue ‘Contracts‘…
Options does not recognise students whose Year and Year Taught in are mismatched. To workaround this issue we need to temporarily amend the Year Group to match Year Taught In. If this year’s Year 10 are to be included in next year’s Year 10 Options implementation, then you must open the History by clicking the…
Maintenance timetables can only be transferred into SIMS once. To be able to re-use this timetable you will need to convert it to a Construction timetable. Open Nova T6 and load your maintenance timetable. Once loaded, click Select Data > Load Dataset. choose Create Construction Dataset and then click Next. You will then…
When logging into Hosted SIMS, the user may experience a local SIMS login box or the following error: This error will appear after the initial Remote Desktop Connection screen and after the blue/green Windows server screen where the user profile and group policy settings are being loaded. This is common when the user is logging…
Before proceeding, please ensure that you have consulted with the Cover Supervisor and Attendance officer as you can lose Cover and Attendance marks entered in advance for the periods that you are changing. Browse to Tools > Academic Management > Apply Timetable Set the date range from the whole academic year to the period you…
For the SIMS Options Online transfer to work into SIMS you must ensure that nothing other than bands has been exported from Nova T6 to SIMS for your new academic year prior to your Options Online export. You can freely transfer any information for other years that are not a part of the Options process….
You or your users may experience an error logging in to Options Online for the first time that says ‘Sorry, but you are not authorised to view the requested content.’ This most likely due to a lack of permission to the Options module for the user account. By default, accounts that are created in the…
To add a double award you will need to find the course in the browser window when editing your list on the Pathways and Lists screen. Click the edit pencil and set the width of the course to 2 or greater. Once this has been done you will then need to add the class to…
Inviting Users Administrators can invite users to create accounts from the SIMS Product Admin website by selecting Manage Users > Invite new users. All new users accounts must link to a person in SIMS. You will need to select a source group, either Staff, Students or Parents. Staff will show individually, it will pull through the main…
Schools that have left their local LA for support may receive this error trying to deploy SIMS & FMS upgrades via Solus 3. This is due to a setting which was used by their MIS Support team. To resolve the error where the update package is missing in the repository you will need to go…
Click below for the sample report output. This is only a guide and will likely not be representative of a school’s true data. KS4 Cohort Information Number of Students at end of KS4 Candidates are identified as being at the end of Key Stage 4 if they were on roll at the school and…
Students at End of KS5 Measure Detail All % Male % Female % KS5 Cohort Information A levels Students at end of KS5 66 100.00 32 48.48 34 51.52 Number of A Level students at end of KS5 66 100.00 32 100.00 34 100.00 Number of A Level full time equivalent students…
Running the PI reports Select Tools | Examinations | PI Reports – the default selections are for a Key Stage 4 summary report for the default season. Click the Group Filter browser and expand the Exam Performance Cohort option by clicking on the + Select PI Cohort 2022 KS4 and click Apply. When you run…
The backup selection tab displays which files/folders on your workstation are being backed up. To view this, open the Redstor backup console To do this, either: (a) Right mouse click on the Redstor icon in the system tray and Open. (b) On the workstation the backup is installed on, go to Start and search for…
McAfee Virus Scan is due for end of life 31/12/2021. Please ensure you have updated your antivirus before then. Depending on how it was installed, the settings for McAfee Anti-Virus software may not be optimally configured for the best protection. For this reason, you can check the settings as per the instructions below. Accessing the…
A Windows workstation should always be kept updated with the latest software and security patches from Microsoft via Windows Update. Failure to do so can lead to system instability and an increased chance of malicious software being installed, the first signs of which are usually performance degradation and unexpected behaviour of software, including internet…
This FAQ demonstrates how to add a new user onto an admin workstation. On the Windows start menu type lusrmgr.msc in the search box and hit enter. You will then be presented with the Local Users & Groups panel. Click on ‘users‘ You should then see a list of existing users, right click in the centre panel…
Open File Explorer, and then locate the file or folder you want to take ownership of. Right-click the file or folder, click Properties, and then click the Security tab. Click the Advanced button. The “Advanced Security Settings” window will appear. Here you need to change the Owner of the key. Click the Change link next…
This FAQ demonstrates how to make the Open VPN Service automatically start if it keeps stopping despite the PC being left on or each time it is turned on. Check the services (WIN + R and type in ‘services.msc’) to ensure that the Open VPN service is set to start automatically by going to ‘Properties‘…
Within HCSS budgeting, you may be asked to produce teacher salary statements. To do this, log into the HCSS web portal here: https://www.hcss-web.co.uk/login and load your budget/scenario. After doing this, go to: Scenario > Reporting Module > Pupil/Staff Reports > Teacher salary assessment You can then choose whether you would like to do this for…
It is possible to send InTouch messages to contacts of students who have now left. There are currently two workarounds for this: Create a User Defined Group for the Contacts Go to Focus | Group | User Defined Groups and enter a Group Description and Short Name. Make sure that the Active State is set…
If your remote backup is not running, it may be due to the backup service for Windows stopping or failing to start, especially when the backups are not attempting to run. For Windows 7 Please see here: Go to the Windows start menu in the bottom left hand section of the screen and type ‘services.msc’…
This is likely due to the CTF being sent on an earlier version of SIMS than it is received or vice versa. Workaround: You will need to manually edit the CTF version in the XML file. To do this, use the file manager shortcut to find the CTF (usually under SIMS/STAR/CTFin) and right click on the XML…
This appears when the service term mapping cannot be found for the ledger code associated with the current reconciliation item in Personnel Links. Start in Personnel and make a note of the Service Term and Financial Sub Group for the relevant contract In FMS check the service term/ledger code mapping under: Focus > Personnel links…
We have had calls from schools that have been unable to access NCA Tools website via Internet Explorer in Scomis Hosted Applications, and as a locally hosted school. They receive either of the following two errors that are shown below. Testing performed by Scomis has revealed that the website actively blocks connection requests from…
Within FMS; Under Tools > Find A/P Transactions, you can then search for key words in the ‘Find transactions pertaining to’ box. This will search all invoices, purchase orders, credit notes & deliveries and can be defined using the tick boxes. You can only search for the year you are currently in, so…
If you want to view a list of comments within Profiles for a session that is in ‘Review Mode’ then you will need to follow these instructions within SIMS: Go to Tools – Performance – Profiles – Batch Printing of Class Check Sheets Search for the Session Select the class and press the Print button Reviewed…
Please note Windows 7 will no longer be supported from January 2020 – customers are advised to upgrade to Windows 10 – https://faq.scomis.org/kb24897/ The following steps explain how to create a new user on a Windows 7 operating system: Press Start, right hand mouse click on Computer and click on Manage. You will then be presented…
If a school uses the South West Grid for Learning / RM for their email provider (RM Easymail) then it is possible to link these accounts with Microsoft Outlook. For the different versions of Microsoft Outlook please view the following connection settings and instructions on how to set this up: Microsoft Outlook 2013 Open Microsoft Outlook, click the File…