An error message saying “Reason 0” may sometimes appear when trying to log into the local version of SIMS. You will first need to try using this Diagnostic tool as shown in this FAQ: https://faq.scomis.org/kb15928/ If this does not work, you will then need to try resetting this manually as shown below: Open Services on…
When we release SIM’s latest update onto our Hosted platform the SIMS Auto Update tool, included with the External Connector, will automatically update the instance of SIMS included with the connector to the same version. However some third party applications such as Inventry are constantly connecting to SIMS which stops the auto update tool from…
Within Options if you receive the error message ‘External Directory does not point to sims.net directory’ when selecting Implementations, you will need to set the file path for SIMS to G:\SIMS .net (make sure to leave a space between the sims and .net).
The following notes will take you through the process of upgrading SIMS and FMS without using Solus 3. This is useful for upgrading SIMS on the cube, upgrading our training suite to a beta release, and upgrading the social media laptop. Step 1 – Downloading the latest update Current the latest releases are posted on…
Error: Security package error occurred in the transport layer for Windows 10 users trying to connect to Scomis Hosted Applications platform. This issue is affecting Windows 10 users that are connecting to the legacy gateway server for Windows 7 machines. The following FAQ http://faq.scomis.org/kb11624/ has more information related to the specific gateway servers. The default…
SIMS ID enables a single login point for multiple pieces of software. It works by synchronising key user data between SIMS and SIMS ID, enabling a Single Sign On (SSO) experience for pupil/students, staff and parents. Accounts, groups and timetable data are synchronised between SIMS and SIMS ID, with both administrators and users accessing SIMS…
Certain attendance Discover graphs displays totals by percentages, for example: 100% 99% 98% 97% etc. These can be changed. It is possible to specify the ranges used on the x-axis of attendance interval and late interval graphs (such as the Percentage Session Attendance Year to Date and Percentage Lates graphs). Open the Discover Administration Utility…
Sims ID – On-boarding If you are looking to use SIMS ID or SIMS ID-AD you will need to contact the Capita Software Sales team and request a SIMS ID or SIMS-AD subscription. Their telephone number is 01234 832100. The SIMS ID process starts with an agreement to cover the terms of use. This allows Capita to then give the school…
“Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance.” This error is usually related to internet connectivity on the workstation, a profile reset for the user will not resolve the error. Test the internet connection, i.e. try…
It is not possible to report on users SIMS permissions groups in the normal reporting/design report area of SIMS, however there is a workaround as below: Go to Focus > System Manager > Manage Users. Click Search. The Print button will become live, click Print and choose the option to Export to a web browser….
Scomis have produced a variety of reports which allow more detailed analysis of attendance data. The attached files will need to be imported into SIMS Reports and will be accessible through the Reports Menu, which will be under the Student Focus. Please download and unzip the compressed file and then import the individual .repdef files…
If you have got Solus 3 installed on your Windows Server based Active Directory network and wish to add a new SIMS/FMS/Discover workstation then please do the following: On the server where Solus 3 is installed (usually the SIMS server), open the Solus 3 Deployment Server UI. Once opened, click…
‘Error: Could not open macro storage.’ when running a report via Reports > Run Report. The cause of this problem was a Microsoft Word File Block Setting. To resolve this you will need to open Microsoft Word and click on File -> Options. On this screen select Trust Centre -> File Block Settings….
What is Discover and why would we want to use it?
To enable the icons for Pupils Staff etc along the top of SIMS you need to look in the Tools menu. Click Tools Then Setups – User Options Under 3. Visual Settings put a tick in Display the Focus Bar to enable the icons or remove the tick to disable. Reviewed: 06/03/18
SIMS Database failing to backup and the following shows in the log file: 12-11-2016 10:47:47 Starting backup of database: sims UAC OS Detected Backing Up database using DBAttach Method Exception attempting to create backup. Expected backup file not found. Backup not completed. To resolve this you will need to recreate the backup entry in the Scomis…
You will need to be a member of any of the following User Groups in System Manager to run this function: Administration Assistant, Assessment Coordinator, Assessment Operator, Class Teacher, Pastoral Manager, School Administrator, System Manager. Previously defined report definitions can be exported for use by other departments, schools, establishments or agencies as required. When…
Capita make strong recommendations about the hardware specification of the hardware to run SIMS Workstations of Minimum System Requirements specification would be recommended for occasional use and are likely to be less able to deal with multiple open applications. Staff who spend significant amounts of time using SIMS are strongly recommended to use equipment bought…
Once the result file has been imported, there are several ways to view the results. Report for Statement of Results, Report for Broadsheets (for Certifications only), Report for Subject Grade Analysis, Result Marksheet, Consolidated Marksheet, Exporting the Examination Results into a CSV file. Or you can view the results through Tools | External Results |…
The Scomis team will be very happy to continue working with new Academies in all aspects of ICT support and consultancy. For example; SIMS and FMS support, technical and network support, design and consultancy, etc.
Error Message – “The client could not connect to the remote computer” Can the user access the Internet? – Load www.bbc.co.uk and browse a few of the news page. If No – check with other users in the school to see if Internet access is available or not. If other users are ok, it is…
Windows Firewall must be disabled on the Main Admin PC (Server) for Sims & FMS to work, and on workstations to allow remote access.
To change the enrolment status from Single Registration, Main Dual Registration or Subsidiary Dual Registration to GUEST without losing attendance data you must make the student a leaver and readmit them and then change the enrolment status please follow the instructions below for how to do this…
After succesfully migrating to SQL2008 a school using SLG hosted by ScoMIS needs to carry out the following steps…