The latest generation of Surface Tablets will allow you to install the full Hosted Applications connector which can be downloaded here. However if you wish to install the Hosted Applications service on to a Windows RT device you will need to follow the steps outlined below. Open the Windows App Store and search for Remote Desktop,…
Sometimes when installing the External Connector you will receive and error asking if the Clock on the computer is incorrect and the install will fail. You may get errors such as the following: “It is possible that your Clock is wrong and doesn’t match the Server Time.” “ERROR – Creating XMLRPC Object” To resolve this check the…
Here is a quick guide document for schools new to the Hosted Application Service. Please download and read this PDF file: Welcome to the Scomis Hosted Application Service
When printing from FMS or SIMS print jobs may come out with the writing, tables and/or Headers/Footers off the edge of the page. To resolve this you will need to check the Printing Preferences on the printer you are using: Outside of Hosted Applications you need to click on your (Windows 7) Start Menu – Devices and…
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After upgrading to version 5.x of the Scomis Hosted Apps connector from an earlier version, i.e 5.10 to 5.13 you mayreceive the following error…
FPS Web companion is a piece of software (provided by HCSS/Capita) that allows users to perform budget planning tasks. The software has two components that extract data from a SIMS or FMS database. These components are known as the FMS link and the P7 link software. This software is now available to all of our Hosted Application customers. If you wish…
The process to suspend or disable user accounts is in two parts and needs to be undertaken by an appropriate person with SIMS System Management and Hosted Applications User Management permissions. Firstly the users SIMS system manager account needs to be marked as inactive, after which their Hosted Applications account needs to be marked as…
This FAQ attempts to answer one of the most common questions posed by new customers when they are considering moving SIMS from their local set-up in school to be hosted with us…
An updated version of AutoUpdate is now available. The new version runs as a Windows Service which has sufficient access permissions to check and update the installed SIMS .net applications folder. This version works for both legacy SWGfL direct connection customers as well as the replacement External Connector OpenVPN. How to get the latest version?…
As an example Tom.Jones63 already has access to school A where he is mainly based and needs access to school B and C which are within the same Federation or Trust, this is not an unusual request as it is recommended to have a single logon for each school, rather than multiple different ones. The…
What is Discover and why would we want to use it?
How the remote access available to the Hosted Application Service can benefit your school…
This will mainly apply to anyone using the scomis hosted applications service who require staff to access linked software such as FMS, DCC Applications, Scamp, PS Financials etc but who do not require access to the Sims .net database. There is a permissions group which gives no access to any of the student or personnel data…
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It is possible to connect to the Scomis Hosted Application Service i.e. hosted SIMS using Apple iOS, Chromebook, Android & Mac OS devices from home or in school using the Microsoft Remote Desktop client application. NOTE: SIMS .net requires Microsoft Office Products for reporting, it is therefore the responsibility of all schools to ensure that…
When working within the Hosted Application Service (Terminal Server) it is asking to install a tcalnk32.cab add-on in order to be able to print online statements from Lloydslink. Unfortunately due to restrictions within the Hosted Application Service (Terminal Server) it is not possible to do this so in order to print Lloydslink online bank statements you…
SIMS.ini is used be the Capita SIMS .net and related applications to store the file paths and settings used by the application and software updaters. It is always located in the C:\Windows folder. It can be edited in a text editor such as Notepad, but in order to save requires elevated permissions as the file…
The HOSTS file is a method of bypassing Domain Naming Services (DNS) for host lookups. It is often used to identify local network computers or to redirect/fake the address of another computer. The HOSTS file is always located in C:\Windows\System32\Drivers\etc regardless of whether the operating system is 32bit or 64bit. A standard sample is always…
If you have an RM CC4 network you can download this package to import into your site ready for deployment
Schools who use Third party applications that integrate with SIMS .net have to use the Scomis VPN version of the External Connector. This solution uses OpenVPN to create a secure connection between the schools computer and the Scomis network. As OpenVPN runs as a high level System account, the new External Connector takes advantage of…
This is the process to carry out when a school is leaving the Hosted Application Service, either to take their data back locally or be migrated onto another service provider.
The File Manager shortcut within Hosted Applications may be accessed via the Apps & Tools menu on the left hand side of the SIMS screen. If it does not appear here, you will need to ask for the shortcut to be allocated to you by someone at the school with User Management access. File Manager…
To request the external connector please go to the following webpage
When connecting to the Scomis Hosted Application service you may get an error relating to “Remote Desktop can’t connect to the remote computer”
Using FPS Web Companion on Hosted Applications Service
In most cases you would be able to deploy the connector across a school by using group policy with the MSI downloadable from http://www.scomis.org/go/hosted
When connecting to the Scomis Hosted Application service you may get an error relating to “Remote Desktop can’t connect to the remote computer”
When installing the Scomis Hosted Apps Connector the installation package will attempt to remove existing versions before completing installation. In some circumstances this will not be possible and you will get an error stating
Connectivity requirements specific to schools on the SWGfL in Devon, Plymouth and Torbay only…