SLG – How to unprovision (remove) users (teachers, students & parents) from SLG
This guide is for the School SLG Administrator and gives step-by-step guidelines for unprovisioning (removing all access rights from) users for SLG…
SLG – How to reset a users password for SLG
This guide is intended for the School SLG Administrator and takes you through what to do when a password does not work for one of your users…
NovaT6 required user name on Terminal Server
NovaT6 will prompt for a username and password on the Hosted Terminal Server if the user has launched NovaT6 from a custom shortcut.
SLG – South Dartmoor College talk about using SLG (webcast)
South Dartmoor College talk about using SLG…
Student History dates need to be amended
Should you need to amend the dates in a student history youc an do so be…
How do I change the school address in FMS?
If your school has moved location and the address is still incorrect in FMS you will need to change the details in the following 2 locations…
SLG – How to provision (add) users (teachers, students & parents) to SLG
This guide will take you through adding users to SLG, before continuing you should complete the FAQ on data cleansing…
SLG – Data Preparation Guide – Provisioning Accounts
Before provisioning accounts for your parents or teachers you must check that the data in Sims .net which these accounts will be generated from is up to date and accurate…
Server & Network Team – Logging faulty Dell server hardware
Logging faulty Dell hardware for our comms room
How do I create the LA destination when creating the CTF for the Key Stage return?
Tools/Setups/CTF click on the Alternative Destinations…
When creating the CTF for my Key Stage return, which boxes need to be ticked from the Data to be exported section?
Remove all ticks except the ones in Student Addresses, Assessment…
When creating a CTF for my Key Stage return I can’t see all of my expected students.
In the students’ options area enter a tick against “include students already exported” and…
Pupil/Student is appearing as Mrs / Mr
If a pupil shows with a title of Mr or Mrs please follow the below instructions…
What is CentraStage?
CentraStage is an agent based management platform used for VNC remote support, hardware and software audit and scripting tasks.
When entering the Key Stage 3 results the calculated levels are not as I would expect
Sometimes, the Assessement Wizards become corrupted…
We are a Hosted School; where can I find the Key Stage 1 and 2 wizards to import?
Go to Routines / Data in / Assessment / Import…
Locking workstations when unattended
Workstations should be locked when unattended
I am receiving a lot of SPAM emails – What should I do?
I am receiving a lot of SPAM emails – What should I do?
Backup Control for SQL2008 – Troubleshooting
If you’re seeing failure messages when you check the backup logs follow the below steps Check whether a terminal server school BCU should be removed at time of TS installation If this hasn’t happened delete the Backup Control program folder and the associated scheduled task Browse to http://upgrades.scomis.org/upgrades/logBackup/updateactivestatus.php Search for the school Select…
How do I add a new Financial Year?
Tools>Define Financial Year…………
We have a new headteacher this term. How can I change the name in Claims?
To change any of the automatic details on the claims letters go to ……
Someone didn’t claim last month how can I do it now?
Just do it in exactly the same way you would normally…………..
How do I get Petty Cash into the new year?
Petty Cash monies will be automatically transferred …………..
How do I add a new user to DCC/Plymouth Applications
It is only available to users with system manager rights…………
Download and Reformat says data is password protected
This may be due to several things ……………….
I have opened the new year and none of my staff are showing in personnel projections.
Either you have not copied the mappings from the previous year or you have not defined salary periods…………..
How do I open the order book for the new year?
Tools>Define Financial Year………….
How do I add a new user to FMS?
A current user of FMS with Supervisor level access needs to log in and
…………
Retired – SIMS Terminal Server – How Do I Fix Printouts With Incorrectly Printed Fonts or Inconsistent Spacing?
If the fonts appear wrong on the page or the spacing of text is not correct, check the following…
SnapShot Viewer
Users get an error – 404 file not found when trying to download SnapShot Viewer.